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January 26.2026
3 Minutes Read

Fix It Forward: Community Heroes Restore Lives Through Vehicle Repair

Fix It Forward Giveaway logo with bold text and gear icon.

Transforming Lives Through Community Support

In a world where reliable transportation can sometimes mean the difference between hardship and stability, initiatives like the Fix It Forward program from DOWC Cares become vital lifelines. This community-focused initiative recently highlighted its impact by honoring Barbara, a Smythe Volvo customer from Summit, New Jersey, who experienced a significant engine failure shortly after purchasing her used 2014 Volvo S60.

Barbara's story exemplifies the mission behind Fix It Forward: to provide critical vehicle repairs for individuals grappling with unexpected challenges. When Barbara faced the daunting prospect of covering expensive repair costs that threatened to derail her daily life, the team at Smythe Volvo recognized her need and took immediate action. They nominated her for the giveaway to restore not just her vehicle but her mobility and peace of mind.

Understanding the Need for Community Initiatives

For many, a car is more than just a mode of transport; it serves as a vital tool for employment, caregiving, and attending essential appointments. As Debra LaMotta, Chief Culture Officer at DOWC, points out, transportation can be a lifeline. The heart of the Fix It Forward initiative lies in helping customers like Barbara who are facing significant financial strains—a reality for countless Americans.

Through nominations submitted by dealership partners, DOWC identifies potential recipients based on their urgent needs and the potential life-changing impact of vehicle repairs. This program not only addresses a practical problem but also highlights the importance of community solidarity and compassion.

How Fix It Forward Works: A Step Towards Hope

The process for getting assistance through the Fix It Forward program is straightforward yet deeply impactful. Participating dealerships like Smythe Volvo are invited to nominate a customer dealing with significant personal or financial hardship. These stories enable the selection team to delve deeper into the human side of each situation, moving beyond mere repair estimates.

Once a nominee is selected, DOWC collaborates seamlessly with the service center to cover all associated repair costs. This streamlining of operations ensures that individuals receive the help they need without additional burdens. Barbara's case illustrates this process beautifully—her engine replacement will help restore not just her vehicle, but her ability to navigate life’s daily demands with confidence.

Join the Movement: Nominate Someone in Need

As part of a larger commitment to community welfare, Fix It Forward reflects DOWC Cares' dedication to meaningful impact through charitable initiatives. The final goal? To secure a future where anyone going through tough times can receive the assistance they need to get back on their feet.

Individuals interested in nominating someone can do so easily by visiting the DOWC Cares website. It's an opportunity to make a difference in someone's life who may be struggling with more than just mechanical issues.

Conclusion: Why This Matters

The Fix It Forward initiative is a compelling reminder of how community-focused programs can emerge from corporate responsibility efforts. Initiatives like this serve as a reminder that kindness can drive substantial change in people's lives. Whether it's helping a single parent get to work or ensuring a person keeps their appointment for medical care, the impact is profound and far-reaching. If you know someone who could use a little help getting back on the road, consider submitting a nomination today!

For more information on how you can get involved or learn more about the program, visit DOWC Cares.

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